Guarantees for Pet & Show Puppies
puppies and dogs MUST have the official AKC Registered name of Chambray
AKC for any and all warrantees and guarantees to be in effect. If the
dog does not carry the Chambray prefix, then the following guarantees
are not valid for that dog.
Besides being top
conformation Labrador Retriever breeders, we are also professional dog
trainers (Professional Canine Service) and professional dog handlers
(Chambray Dog Training)in addition we own LabWell Products (www.labradorwell.com
) the Labrador Retriever Information Center for Owners, Breeders &
Exhibitors a nutritional and supplement product label for the well-being
of all our own dogs and to thousands of clients nationwide.
We know what it is
like owning, breeding, raising, training and showing dogs, so we offer
the most comprehensive warrantee & guarantee package ever put together
by any breeder in the country. Compare our WRITTEN GUARANTEES &
WARRANTEES to what other breeders are offering and you make the call! We
are the top breeder of Labrador champions in South Florida, all of
Florida in fact!
Guarantees Package for Temperament
Health and Soundness
We firmly stand behind each and every
puppy placed, not only in health and soundness but also in temperament.
We want each and every new owner to know exactly what our guarantees
are, so here they are in large, easy to read print. There is no legal
jargon, no fine print, no long list of exceptions
(amended 03/27/05 after 30 years, see below all new items will be in
We strive for satisfied owners.
*Lifetime Temperament Guarantee
the unlikely event that one of our puppies or dogs develops any
temperament or severe negative behavioral problems, we reserve the
right to diagnose and treat the problem. If we feel the problem is
not treatable, a replacement will be made available within 1 year
after the return of original dog.
Plain and simple, if the dog does not act like a Labrador Retriever,
then this guarantee is 100% in effect!!!!!!
- The original dog must be
returned with all AKC papers, medical records and rabies tags. If
the dog was originally placed as a Show Quality puppy, it must be
returned intact and not be neutered, spayed or have been bred
(accidentally or intentionally) in which case the guarantee is
- Pet placement dogs may be
returned spayed or neutered.
*Return To Breeder Guarantee
will always have a home back with the breeder. If for any reason the new
owners are unable to keep the puppy or dog, the breeder is to be
notified and arrangements are to be made to deliver the dog to the
breeder as soon as possible. All AKC papers, rabies tags and medical
records are to be returned to the breeder at the time of return. Once
the dog is surrendered it will be 100% up to Chambray Labradors to
determine the eventual living arrangements with the dog.
There are no refunds for a return, rescue/relocation.
(Canine Hip Dysplasia & Eye PRA)
72 Hour After Taking Puppy Veterinarian
MUST have the puppy examined by a licensed
Veterinarian at his/her expense
within 3 days of taking possession of puppy.
If upon said examination the puppy is found to have a congenital birth
defect or serious health condition,
worms, parasites or even a
must be reported to 305 232-5227 from the veterinarian’s office at the
time of diagnoses.
If there is no "live" answer, then a message must be left on the Voice
Mail Service with the time, date and circumstances of the call.
NO TREATMENTS ARE TO BE MADE!!!
Unless there is a dire emergency that involves a "life or death
situation" to the puppy or dog, no treatments are to be made until
having consulted with Sandy Herzon,
and then one of the following will happen as decided by
Sandy Herzon/Chambray Labradors
(A) conditions for
return to the breeder will be made as soon as possible
any treatment and without medical procedures performed on said puppy.
Upon return of the puppy, a full refund of the price paid for the entire
Puppy Package (puppy and accompanying amenity’s package) will be
returned to the new owner, plus the cost of the veterinarian’s
not to exceed $35.
Only the specified cost (up to and not exceeding $35) of the exam will
will be covered by the refund upon immediate return of the puppy.
Or (B) Upon conferring with the diagnosing Vet,
the breeder (V. Sandy Herzon) might authorize treatment by the Vet. and
take responsibility for the costs of the specified treatment that falls
under the guarantee. It will be Sandy Herzon's decision, either A or B
or the new owner may opt for the following C at new owner's
responsibility and new owner accepts all costs incurred from that moment
C - the puppy may be treated by the owner
at their cost, thus releasing V. Sandy Herzon of any further
responsibilities. In other words, the new owner by authorizing the vet
to perform any treatments/procedures, will knowingly VOID this part of
the Health Guarantee and therefore take all responsibilities for their
decision from that moment forth. All subsequent treatments, medications
will be the responsibility of the owner once they decide on Option C as
stated above. By deciding on Option C, the new owner releases Sandy
Herzon from any and all conditions that may arise in the 14-Day Health
Guarantee period and beyond.
· This refund
guarantee time does not cover accidents, broken bones, bites,
lacerations, mauling, swallowed items or any other condition, including
accidental death. Any and All accidental conditions are the
responsibilities of the new owner.
Part 2- 14-Day Limited Health Guarantee
viruses have an incubation period of 4 to 7 days, in the unlikely event
that the puppy comes down with such, during the first 7 days, we might
assume that it was exposed during its time with the breeder, however,
after the 8th
or 9th day away from the breeder’s environment, it can be
assumed that exposure came from other sources away from the breeder’s
control. However, the breeder will go the extra length and guarantee for
the full first 14 days from the day the puppy was taken possession by
the new owners.
has a 14 day Health Guarantee (from date of possession as stated above)
to cover any of the puppy viruses and immune system problems. The 14
days start on the first day that the new owners take possession of the
In the event
that the puppy becomes ill during this 14-day time period due to any
puppy virus or immune system problem, the condition must be reported to
305 232-5227 immediately from the diagnosing vet's office and the puppy
will be returned to the breeder as soon as possible and the breeder will
personally treat the puppy at his expense. Sandy Herzon will have the
option of providing treatment to the puppy with a vet of his choice. If
Sandy Herzon is not notified within the 14-Day Health Guarantee period,
then this guarantee is void. If owner decides to have their own vet
treat the puppy within the 14-Day Health Guarantee period without
Herzon, then the owner will assume all
responsibilities and cost from there forward. In essence, that action
will release Sandy Herzon of any responsibilities up until and
If the puppy is
returned to Sandy Herzon for treatment as described by 14-Day Health
Guarantee, the puppy will be returned to the new owner as soon as it has
been treated by Sandy Herzon and is well into recovery.
Health Guarantee does not cover accidents, broken bones, lacerations,
bites or mauling from other dogs or animals or accidental death.
Part 3 – Genetic Guarantee to 26 months of
age for hips and 2 year for PRA eyes.
dog will be submitted for hip radiographs by the new owners at the new
owners expense at the age of 24 months and said radiographs shall be
submitted to OFFA for evaluation.
dog will be examined by a canine ophthalmologist for PRA at the new
owners expense and the results submitted to CERF for evaluation before 2
years of age. All dogs that are to be included into the Partners Program
for the Betterment of the Breed must have the Optigen DNA test performed
to be included in the program.
puppy is warranteed for CHP (canine hip dysplasia) up to 26 months of
age and for Affected PRA (Progressive Retinal Atrophy) up to 24 month's
In the unlikely
event that the puppy is diagnosed with CHD-Hip Dysplacia or PRA-Affected
eyes by a licensed veterinarian and said diagnoses is confirmed by OFA
or PennHip for the hips and Optigen DNA for AFFECTED PRA to
the eyes, said puppy will be replaced by another puppy of equal value
within a 24 month period after said diagnoses and subsequent
confirmation has been provided to the breeder and the dog has been
neutered. This replacement puppy and amenities package will be provided
at no cost to the new owners. No other eye conditions are covered by
this guarantee other than AFFECTED PRA as this is the only eye condition
that has been determined to be 100% hereditary.
Labradors will decide if the puppy or dog will be returned to Chambray
or may be kept by the new owners, however, if the dog will be kept by
the owners, it must be spayed or neutered at new owners expense and must
not have been used for breeding prior to said diagnoses.
Breeding of dog, whether
intentional or accidental will void all guarantees. Proof of spay or
neuter must be submitted to Sandy Herzon in writing from a Board
Certified Veterinarian before any warrantees are met.
If the animal was bred intentionally or
accidentally, it will nullify all these guarantees!
In the unlikely event that the dog does
develop a genetic defect and any surgical procedures that are considered
by the new owner, the new owner will incur all expenses for any and all
elected procedures. The new owner may elect to return the dog to the
breeder, where the dog will either be kept by the breeder or be placed
in a new home of the breeder’s choosing. If the new owner elects to keep
the dog, it must be neutered at new owners expense for a replacement to
be made. The breeder will not assume any expenses for any elected
surgery due to any accidental or genetic conditions.
The new owners understand that the guarantee
is for the replacement of the dog
(no money refund)
with another dog of equal value within 2 year's time after one has been
offered. Since we do not mass produce, rather only a selected 2 to 4
litters are produced yearly, the replacement may take time to
If a Show Quality dog is spayed or neutered
all guarantees are VOIDED!
puppies and dogs MUST have the official Chambray AKC name for any and
all warrantees and guarantees to be in effect.
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